A Chatbot for Business in Bognor Regis: When a Widget Is Enough, and When It Is Not
Dean Keating does not sell a chatbot product. He builds AI agents that answer questions and hand over to a person. Here is how to tell which you need, using a restaurant as the example.
Dean Keating can build AI agents that answer common questions across email, web and WhatsApp for a Bognor Regis business and hand over to a person. It is not an off-the-shelf chatbot product and it does not answer the phone. He is based in Horndean, Hampshire, and installs remotely. Free call: 07418 627304.
Be clear what you are buying
People who search for a chatbot for their business are often picturing a small bubble in the corner of the website. That exists, and for a simple job it may be all you need. What Dean Keating offers is different, and it is better to say so now.
The simple widget
An off-the-shelf chatbot sits on your website and answers from a fixed set of questions. If your questions are few, your answers never change and nobody asks anything unusual, a widget can do the work cheaply. You set it up yourself. Nobody has to install anything.
What he builds instead
His website describes AI agents built for you and installed in the tools you already use: your email, web forms and WhatsApp, as well as the diary. They answer common questions across those channels, sort and route messages, send confirmations and reminders, and escalate to a person when a question needs one. It is not phone answering, and it is not a course.
Picture a restaurant
The directory lists 59 restaurants as of 10 October 2026. Imagine one that gets table requests by web form, a question on WhatsApp about a group booking and an email asking about the menu, all in the same hour of a Friday evening. A widget on the website sees only the first of those. An installed agent can pick up all three, reply with what the owner has approved and pass the group booking, which needs a decision, to the owner with the conversation attached.
Anything about allergies or complaints should go straight to a person. Say that in the set-up on day one.
Questions to ask any provider
- Which channels does it cover? Website only, or email and WhatsApp too?
- What does it do when it does not know the answer?
- Who reads the conversations?
- Who changes the answers when your menu, hours or rules change?
- How is the price worked out?
Where Dean fits
He starts with the one task that makes the most difference, and the free call ends with a plan you can use with or without him. The price is given after that call. He is based in Horndean, Hampshire, so the work is remote; if you want someone in the room, say so and look at providers near you too. He also publishes this site, so keep comparing.
Contact
Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Bognor Regis.co. Websites: ai-agent.deankeating.com and deankeating.com.
About this guide
Bognor Regis.co is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, and works with Bognor Regis and West Sussex businesses remotely. If you want someone in the room, say so on the first call and look at Bognor-based providers too. This guide recommends our own service, so compare it with other providers before you decide.
From the publisher of Bognor Regis.co
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Free, no obligation. With Dean Keating, the publisher of Bognor Regis.co. Based in Horndean, Hampshire; works with Bognor Regis and West Sussex businesses remotely.
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